Terms of Service

Welcome to LOOTLE. These Terms of Service govern your use of the LOOTLE website and your purchase of products through our online store.

By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms of Service and the policies available on our website.

1. About LOOTLE

LOOTLE operates this online store and offers clothing and fashion products for customers across India.

Business Name: LOOTLE

Phone: +91 8866064422

WhatsApp: +91 8866064422

Email: Lootlefashionsurat@gmail.com

Address: Plot-143/1, Shop-1, Ground Floor, Limbayat, Maruti Nagar, Surat, Gujarat – 394210, India

Our business and contact information should remain consistent across our website and Merchant Center.

2. Use of Our Website

You agree to use this website only for lawful purposes.

You must not:

• Use the website for any unlawful or unauthorized purpose.
• Attempt to interfere with the operation or security of the website.
• Upload or transmit malicious software, viruses or harmful code.
• Copy, reproduce or redistribute website content without permission.
• Misuse our website, products or services.

3. Products and Product Information

We make reasonable efforts to display accurate product descriptions, images, sizes, colours and other product information.

Product colours may appear slightly different depending on the customer's device or screen settings.

Product availability may change based on stock levels. If a product becomes unavailable after an order is placed, we will contact the customer regarding the order and available options.

4. Product Prices

Product prices are displayed on the relevant product pages and checkout.

Prices may change from time to time. Any applicable product price, shipping charge or other mandatory charge will be displayed before the customer completes the purchase.

5. Orders and Payment

Customers can place orders through our website by providing the required information during checkout.

An order is considered successfully placed after the order has been submitted and the applicable payment or payment authorization has been completed.

We reserve the right to contact the customer if there is an issue with product availability, payment, delivery information or other order-related information.

If an order cannot be fulfilled, we will inform the customer and process any applicable refund according to our refund policy.

6. Cancellation

Orders may be cancelled before they are shipped, subject to the cancellation terms provided in our Return and Refund Policy.

Once an order has been shipped, cancellation through the website may not be available.

Please refer to our Return and Refund Policy for complete cancellation and return conditions.

7. Shipping and Delivery

Orders placed Monday through Saturday (IST) are generally processed on the same or following business day.

Products available in our warehouse are generally dispatched within 2 business days.

Delivery timelines depend on the delivery location and courier service.

For complete information regarding processing time, delivery estimates and shipping charges, please refer to our Shipping Policy.

8. Returns, Exchanges and Refunds

Returns and exchanges are available only for eligible products and are subject to the conditions and timelines specified in our Return and Refund Policy.

Customers should review the Return and Refund Policy before placing an order.

For complete information about return eligibility, return requests, return charges, exchanges and refunds, please refer to our Return and Refund Policy.

9. Customer Support

For questions regarding orders, products, shipping, returns or other website-related matters, customers can contact us through:

Phone/WhatsApp: +91 8866064422

Email: Lootlefashionsurat@gmail.com

10. Website Information

We make reasonable efforts to keep the information on our website accurate and updated. However, occasional errors may occur in product information, pricing, availability or other website content.

If an error affecting an order is identified, we may contact the customer before processing the order.

11. Intellectual Property

The content available on the LOOTLE website, including text, product images, graphics, logos and other materials, is owned by or used with permission by LOOTLE and may not be reproduced, copied or commercially used without prior permission.

12. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our business, website or applicable requirements.

The updated Terms will be published on this page. The Terms applicable at the time of an order will govern that purchase, subject to applicable law.

13. Governing Law

These Terms of Service are governed by the applicable laws of India.

Any dispute relating to these Terms or an order placed through the website will be subject to the jurisdiction of the courts applicable to the business's registered/operating location.

[Confirm the exact jurisdiction with the business/legal entity before publishing this section.]

14. Related Policies

Customers can review the following policies before placing an order:

• Shipping Policy
• Return and Refund Policy
• Privacy Policy
• Contact Us

All policies should be accessible from the website footer and during checkout. Google specifically expects customers to be able to easily find Terms, return/refund information and contact details.